About The Program
The Magic Bullet for Customer Service is focused on improving service in your business. Have you ever wondered why so many companies, large and small talk of improved service but rarely deliver? Then soon they see a competitor pass them by? The Magic Bullet for Customer Service will show you how to be one of the few organizations that exceed customer expectations. Do you want to grow your business? Do you want more referrals? Do you want more profit? The road to success is paved by quality service. The Magic Bullet for Customer Service will be the catalyst for your success story. This program has helped many organizations achieve dramatic results. A method of daily application will help you internalize customer service attitudes and skills that will have a dramatic impact on your business and your life.
About The Speaker
Allan Baylis, the author of the Magic Bullet has worked in the ‘real world’ of business for over 30 years. He has designed and implemented service programs throughout North America and Europe. Allan has implemented service programs in over 500 retail locations. Allan is a world class speaker who is focused on results. He believes in today’s business environment an increased focus on service excellence is the key to short and long term growth. Your ability to exceed expectations will ultimately determine your results. Allan will show you practical, non capital intensive approaches that will help you take your business, large or small to the next level. He conveys passion, enthusiasm, energy and has a view of business based on years of experience. The Magic Bullet for Customer Service is the culmination of his experiences.
- How to master your customer’s emotions and achieve greater results
- How to manage and measure the Moments of Truth in your Business
- Non capital intensive approaches that bring capital intensive results
- How to stay focused daily on what’s really important- your customers!
- Learn the secrets of service winners and why they win